jumper
Steven Gould‘s Jumper* is one of my comfort reads.** There’s a copy tucked on my side of the bed for those moments when something known is wanted.
I was both thrilled and nervous when I learned that it was being made into a major motion picture. The plot is excellent and worthy of the big screen, yet when was the last time the big screen ever did justice to a book?***
accessorize
A couple of years ago, the Best Husband Ever™ gave me a wee digital point and shoot for my birthday. It brought the joy of video into my life (what I like to think of as long photos) that spawned 10 seconds. The following year, the purchase of an $89 Sports Jacket extended my photo opportunities, allowing me to take one of my own camera along to places that I wouldn’t normally consider.
blender
Spending the day on a wander with other photographers is both wonderful and dangerous. Wonderful in that you get a sense of how your fellow photographers see things. Dangerous? On the wallet.
George, Deborah, Erin and I spent a few hours wandering around Fitzgerald Marine Reserve photographing trees that could easily stand in for those that line the way to Mordor.
customer care
If you’ve ever been on the receiving end of a customer care queue, my hat’s off to you. Dealing day in, day out with people who are who are in need of assistance is not for the faint of heart. I often joke about wearing asbestos undergarments and some days I wish it were true.
A few thoughts about getting the most out of your contact with customer care….
– If something’s not working right or the way that you expected, include as much information as possible when you’re filing your query. This will cut down on the back and forth required and typically results in getting your issue resolved sooner.
– Customer Care teams may prioritize their queues depending on the variety of issues so it might take a little time for someone to get back to you. Multiple queries about the same issue won’t make things go faster, kind of like pressing that elevator button multiple times doesn’t bring the elevator faster.
– The people answering your queries are human (really) and have brains (promise). While it might feel awesome to rain shit down in your quest your issue resolve, there’s less than a .0001% chance that the person who is reading your email is responsible. Oh, and they have feelings too.
I’m most likely stating the obvious, but there’s no harm is spreading a little love.
sight unseen
My Chihuahuas, Tigger (aka Tiny Mite’s Tanner) and Chieka (Miss Chieka Bu-beeka Boom Boom Champ), share one thing in common – they both arrived in my life sight unseen.
I grew up in a family of cat people. Our lives were ruled by a series of feline overlords.
Heather Powazek Champ never leaves the house without a camera. A Canadian by birth, she now calls San Francisco home. More »
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